Selling one’s home can be a very upsetting and overwhelming experience. Sometimes it can be exciting and relieving. But, whatever the emotions that one feels, it is always best to have a realtor who can recognize from the outset what the client is feeling, and develop a course of action that will sell the house in accordance with the seller’s wishes. Ashley McIntosh and her colleagues from Douglas Elliman recently sold our oceanfront property on the north side of the island. Right from the very start, I knew that we had made a good decision to enlist Ashley’s assistance. She explained to us that we would receive customized service that would receive worldwide attention. Over a period of several weeks, we were presented with information that positioned our home in the most advantageous way possible. Video footage and photographs were taken almost immediately, and a custom web page was created just to showcase our beautiful home. Throughout our conversations, Ashley was direct, honest, encouraging and positive. She was sure that our house, which had been on the market for four years, would sell during the 2018-2019 season. I was impressed with her level of confidence. A true professional and a very hard worker, Ashley kept us informed of the numerous showings that had been scheduled and the responses that were received from the potential buyers. Within three months we had an offer that was worthy of discussion. After agreeing to a final sale price, Ashley negotiated the contract and easily handled all the pre-settlement requirements set forth under the terms of the contract. It was a relatively seamless process, and we are thankful for her time and attention to all of the details that she readily handled. Ashley is a seasoned professional who is intimately knowledgeable about Palm Beach real estate. An advocate for her clients, Ashley never waivered in her belief that our home would sell during “season”. I highly recommend Ashley as one of, if not the most, premier realtor in Palm Beach.

"Did a great job keeping us informed and showing apartment. Staged it beautifully. Followed with contract documents and closing very well. Highly recommended."

My wife and I have had been looking for a waterfront home in South Florida for more than 2 years. We have purchased homes in the past and the other experiences have been very typical, meet at the home, open the door, walk around, go to the next one. We met Ashley Delfin-Mcintosh when the perfect home became available for rent while we continue our search for purchase. We were out of the country at the time but wanted to know more about the home. Ashley went above and beyond by personally visiting the home multiple times, shooting additional video of each area of the home and live streaming it to us for review. The streaming was done at hours convenient to our time zone not hers (1 AM)! She negotiated the price and the terms to be favorable for us and we were able to move in quickly. We were very nervous signing a lease sight unseen but the home was just as it was explained, perfect for our temporary move while we continued our search for a permanent home. Once settled in Ashley carefully listened to our home requirements (which were very extensive), educated us on South Florida and we were able to narrow our search area. Unfortunately there were no homes available that fit our criteria at the time. So we waited, enjoyed our rental, and Ashley continued to work behind the scenes locating our perfect home. 6 months into our wait a listing fitting our criteria became available from one of Ashleys network of agents she works with regularly. The home was a perfect match. It had everything we wanted except priced a little out of the budget. Ashley was able to put together an offer that worked for us and convinced the seller of it. We closed in 30 days where Ashley coordinated the entire closing for the deal as we were out of the country again. All we had to do was sign and move in! After the close Ashley continued to communicate with us and coordinated with quality contractors to ensure we could make some changes to our new home. We were amazed at the level of service we received before, during, and after the sale. She continues to follow up with us to ensure we are satisfied with our purchase and experience, something that just doesn’t happen anymore so its very refreshing when it does. My wife and I have been associated with the real estate business for over 20 years and the experience and level of service we received from Ashley was by far the best. We highly recommend her to anyone looking to purchase or rent real estate. This experience felt more like we had a personal representative on our payroll than a real estate associate!

"Ashley was great to work with. She made the process of buying our Florida home while out of state in Connecticut easy and quick. We would definitely use her again.”

"Ashley was very helpful in marketing and selling our family condo in Palm Beach that had been in the family for many decades. The unit was never updated or modernized and was in need of a major renovation. Ashley found a buyer at a fair price, and was instrumental in closing the transaction. I recommend her as your broker if you are interested in selling or buying property in the Palm Beach area.”

"Extremely helpful with all aspects of listing, showing and selling our residence of thirty-seven years. Could not have managed the transaction without her.”

Dear Ashley. My brother and I are extremely grateful for your active assistance in the sale of our mother's condominium in the Palm Reach Biltmore. We feel your advice, your very dedicated role as real estate agent, and your support throughout this process have been remarkable. You helped us set realistic sights and so we have had an excellent experience. The condominium has sold quickly, for a very fair value, in a depressed real estate market. Almost a miracle! On a more personal note, we have been touched by your kindness to our mother. If the anticipation of the move might have been traumatic, you helped her keep her optimism with your buoyant spirit and charming company. For my husband and myself, coming from Arizona to dismantle the condominium and deal with the ramifications of the move, your availability, insights and unstinting help have been a real gill. We are delighted to know you. Rest wishes to you with future clients. I know they will feel very lucky if they find you to help them with their real estate needs.

Dear Roz— I just wanted you to know that from the moment I walked off the elevator and into your beautiful home, I was overwhelmed with emotion. I immediately felt your heart and soul, with all the beauty and attention to detail that surrounded me. I felt a sense of peace, knowing that my journey for a permanent home in Singer Island has hopefully ended. You are an amazing woman, and I would be blessed and honored to purchase your home.
You have a wonderful realtor in Ashley. She deeply cares for you and your family. You are more than a client to her, and I admire that greatly.
I would love for the opportunity to meet you one day. You have my word that I will take excellent care of your home, Lord willing, and it will be filled with love, joy, and my future grandchildren!
Wishing you love, peace and blessings always.

I wanted to write to you today to tell you how much I have been impressed with Ashley Deflin McIntosh. I have worked with her before in that she would call on me to "vet out" any potential art sales for her clients. In this most recent transaction, Ashley demonstrated an amazing ability to make a potentially difficult listing and sale process into a pleasant and successful transaction. She was patient with the appointment of a Power of attorney process in order to list the house; she persevered with getting a painter, roofer and finally a plumber (I think she was there well after 10PM). She listened to her seller and she watched her potential buyers. Ashley not only rose above and beyond the call of duty in initially listing a house that had been empty for almost two years, although in a decent location in West Palm Beach, but she made it cheerful and welcoming. She did her due diligence in getting the pricing correct. Almost 35 years ago, my first job was the assistant to the President of the newly formed Sotheby's International Realty Corp in New York City. I was lucky enough to have success, but mostly to learn that listening to your clients and having an instinct for how to handle people was the key to any real success. I can tell you hands down, Ashley has just the right instincts and, of course, has a charming and engaging personal manner as well. I really felt compelled and, in fact, asked Ashley's permission, to write a letter of recommendation as she is a real star and a great advertisement for your business. I would not hesitate to recommend her in the future.

I wanted to take the time to write and describe my most excellent experience working with Ashley McIntosh of Douglas Elliman. I started working with another area Realtor when I began my property search earlier this year in March. That association just didn't seem to be working as I would expect. Subsequently, I discovered Ashley and it has been Nirvana ever since. Intelligence and efficiency are two qualities I admire most in business people and Ashley possesses both in bucket loads. I haven't had to worry or be concerned about a single issue —Ashley has been on top of them all, guiding me through the process of out-of-state house buying effortlessly. She knows the process, has the local connections and knows the market so as to be able to provide solid opinions and helpful suggestions. And, her engaging personality and optimistic, can-do attitude make her a true pleasure to work with on a personal level. My house closes in a week and seriously, my only regret is not being in the position to buy another home in order to recommence working with Ashley all over again! Douglas Elliman is indeed fortunate to have such a talented person representing them!